My name is Kalsoom farhan, Upline kiran shehzadi

Senior upline maria.i have joined forever living products in the month of August,I have paid Rs:1,18000/- and done my 2cc.
First I was told that there is no investment but later they demand 1,18000 was a huge amount but my upline told me that I will receive a combo box against this payment. Than I started my training and work by myself.but after even 5 months there was no sign of combo box.in the month of December our team leader and Manager Syed Anas Shah demanded to do again 2cc which was Impossible and when I ask for my previous 2cc and combo box,they removed me from group.i send a mail to the company for refund but it was rejected.our leader Sir Arsalan Faraz didn’t contact us,not listened our problem and if we want to ask anything he doesn’t reply.And till now I have not received my combo box,and any response from company and our seniors.
So I request you to kindly solve my problem I shall b very thankful to you.
Regards; Kalsoom farhan
Upline; kiran shehzadi